Showrooming: Not Just for Barcodes Anymore

Oh, those folks who roam from shelf to shelf with their smartphones, finding what they want and scanning barcodes to see where they can find it cheapest.  They dart between the stacks, strenuously avoiding eye contact, knowing they are doing you a disservice but putting it out of mind by not actually speaking to a…

Indie Booksellers: This is What We’re Up Against

Steven Rosenbaum’s bedside lamp broke so he bought a cheap replacement on Amazon.  The lamp wasn’t quite right so he returned it, became overwhelmed with the number of online choices, and decided to visit a store nearby for help.  The salesman at Lighting by Gregory finds the exact lamp Rosenbaum needs but alas, it’s out of stock and…